Support & Help
Last updated: April 2026We're here for any question, request, or complaint about your Rated. experience. We guarantee a response within 30 days via email.
Contact
Email is the fastest way to reach us.
- admin@aliceco.com.tr
- Phone
- +90 533 959 83 44
- Company
- ALICECO AI Yazılım Teknoloji Ticaret Ltd. Şti.
- Address
- Mustafa Kemal Mah. 2127 Cad. No: 21 B Door No: 1 Çankaya / Ankara, Türkiye
How the App Works
Rated. turns one selfie into six AI-powered insights:
- Character Analysis — a character portrait drawn from facial features
- Skin Analysis — hydration, texture, pores, tone readings with a personalized routine
- Style Analysis — color palettes, hair and wardrobe directions
- Compatibility Analysis — aesthetic harmony between two faces
- Aesthetic Simulation — a live before/after preview with tailored recommendations
- Routine Tracking — daily checklist, streak counter, progress
Credits & Payment
Each analysis consumes a set number of credits. Credits are purchased through the Apple App Store and added to your account instantly. For purchase issues and refunds, Apple's refund policy applies: Apple → Purchase History → Report a Problem. If you believe credits are missing or incorrect, please email us.
Account Deletion
To permanently delete your account and all data (photos, analyses, routines), use Profile → Delete My Account inside the app, or send a request to admin@aliceco.com.tr. Both methods are completed within 30 days. Deletion is permanent and cannot be undone.
Privacy & Security
Your photos and analysis results are yours alone. We do not sell data to advertisers or third parties. For details, see our privacy policy, KVKK disclosure, and terms of service.